Map current tools, workflows, pain points, supplier flows, payment handoffs, data quality, reporting, and margin structure. Identify where the operation loses time and money. Output: a clear picture of what's working, what isn't, and what to fix first.
- Current-state workflow mapping
- Cost-per-booking analysis
- Technology gap assessment
Design the right deployment: full Atlas, phased rollout, single module, API access, AI Mapping, payment workflows, or Whitelabel. Match the plan to the TMC's size, market, client mix, and risk tolerance.
- Phased vs. full deployment recommendation
- Module sequencing by pain priority
- Risk assessment and mitigation plan
Execute
Implementation Support
Hands-on support through configuration, data migration, payment setup, reporting design, agent training, and go-live. FCG works alongside the TMC team.
- Configuration and data migration
- Agent training and change management
- Go-live support and stabilization
Post-deployment optimization. Quarterly reviews. Expansion planning. The advisory relationship continues as the TMC grows.
- Quarterly performance reviews
- Module expansion planning
- Client portfolio growth strategy